Management and commerce · AQF Level 5
Diploma of Hospitality Management
SIT50422
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Kordon Training Management Systems Pty Ltd
Private RTOGov. fundedVET Student LoansFee-Free TAFEUnclaimedThe Academy of International Education (Australia)
Private RTOGov. fundedVET Student LoansFee-Free TAFEUnclaimedShowing 4 of 480
Units of competency in this qualification
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
- Unit of competencyCORE
Enhance customer service experiences
SITXCCS015
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Develop and manage quality customer service practices
SITXCCS016
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Manage conflict
SITXCOM010
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Manage finances within a budget
SITXFIN009
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Prepare and monitor budgets
SITXFIN010
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Identify and manage legal risks and comply with law
SITXGLC002
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Roster staff
SITXHRM008
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Lead and manage people
SITXHRM009
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Monitor work operations
SITXMGT004
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Establish and conduct business relationships
SITXMGT005
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Implement and monitor work health and safety practices
SITXWHS007
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Make presentations
BSBCMM411
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Establish operational strategies and procedures for new business ventures
BSBESB406
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Report on financial activity
BSBFIN401
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Process payroll
BSBHRM416
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage payroll
BSBHRM526
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Analyse and present research information
BSBINS401
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Assess marketing opportunities
BSBMKG431
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage business operational plans
BSBOPS502
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage business risk
BSBOPS504
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Develop workplace policies and procedures for sustainability
BSBSUS511
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Design and produce business documents
BSBTEC301
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Create electronic presentations
BSBTEC303
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Design and produce complex spreadsheets
BSBTEC402
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Lead diversity and inclusion
BSBTWK501
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage meetings
BSBTWK503
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Maintain cleaning storage areas
CPPCLO3100
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Clean carpeted floors
CPPCLO3101
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Clean hard floors
CPPCLO3102
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Clean and maintain amenities
CPPCLO3103
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Clean glass surfaces
CPPCLO3105
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Clean window coverings
CPPCLO3108
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Clean rooms, furniture and fittings
CPPCLO3111
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Clean walls, ceilings and fittings
CPPCLO3112
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Monitor and control access and exit of persons and vehicles from premises
CPPSEC2109
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Monitor and control individual and crowd behaviour to maintain security
CPPSEC2110
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Plan provision of close protection services
CPPSEC3122
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide First Aid
HLTAID011
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Maintain ethical and professional standards when using social media and online platforms
SIRXOSM002
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Analyse performance of social media and online business tools
SIRXOSM004
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Develop and manage social media and online strategies
SIRXOSM006
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage risk to organisational reputation in an online setting
SIRXOSM007
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Develop an ecommerce strategy
SIRXSTR001
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Source and use information on the events industry
SITEEVT020
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Plan in-house events
SITEEVT023
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage event production components
SITEEVT026
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage on-site event operations
SITEEVT028
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Clean premises and equipment
SITHACS009
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide housekeeping services to guests
SITHACS010
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare rooms for guests
SITHACS011
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Launder linen and guest clothes
SITHACS012
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide porter services
SITHACS013
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide valet services
SITHACS014
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Conduct night audit
SITHACS015
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide accommodation reception services
SITHACS016
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare dishes using basic methods of Asian cookery
SITHASC020
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Asian appetisers and snacks
SITHASC021
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Asian stocks and soups
SITHASC022
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Asian sauces, dips and accompaniments
SITHASC023
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Asian salads
SITHASC024
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Asian rice and noodles
SITHASC025
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare curry pastes and powders
SITHASC026
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Asian cooked dishes
SITHASC027
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Asian desserts
SITHASC028
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Japanese cooked dishes
SITHASC029
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare sashimi
SITHASC030
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare sushi
SITHASC031
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce Japanese desserts
SITHASC032
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare dim sum
SITHASC033
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Chinese roast meat and poultry dishes
SITHASC034
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare tandoori dishes
SITHASC035
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Indian breads
SITHASC036
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Indian sweetmeats
SITHASC037
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare Indian pickles and chutneys
SITHASC038
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Use food preparation equipment
SITHCCC023
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare and present sandwiches
SITHCCC025
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Package prepared foodstuffs
SITHCCC026
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare dishes using basic methods of cookery
SITHCCC027
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare appetisers and salads
SITHCCC028
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare stocks, sauces and soups
SITHCCC029
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare vegetable, fruit, eggs and farinaceous dishes
SITHCCC030
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare vegetarian and vegan dishes
SITHCCC031
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce cook-chill and cook-freeze foods
SITHCCC032
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Re-thermalise chilled and frozen foods
SITHCCC033
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare poultry dishes
SITHCCC035
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare meat dishes
SITHCCC036
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare seafood dishes
SITHCCC037
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce and serve food for buffets
SITHCCC038
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce pates and terrines
SITHCCC039
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare and serve cheese
SITHCCC040
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce cakes, pastries and breads
SITHCCC041
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare food to meet special dietary requirements
SITHCCC042
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Work effectively as a cook
SITHCCC043
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare specialised food items
SITHCCC044
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide responsible service of alcohol
SITHFAB021
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Operate a bar
SITHFAB023
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare and serve non-alcoholic beverages
SITHFAB024
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare and serve espresso coffee
SITHFAB025
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide room service
SITHFAB026
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Serve food and beverage
SITHFAB027
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Operate and monitor cellar systems
SITHFAB028
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Conduct a product tasting for alcoholic beverages
SITHFAB029
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare and serve cocktails
SITHFAB030
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide advice on beers, spirits and liqueurs
SITHFAB031
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide advice on Australian wines
SITHFAB032
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide advice on imported wines
SITHFAB033
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide table service of food and beverage
SITHFAB034
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide silver service
SITHFAB035
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide advice on food
SITHFAB036
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide advice on food and beverage matching
SITHFAB037
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Plan and monitor espresso coffee service
SITHFAB038
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage the sale or service of wine
SITHFAB039
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide responsible gambling services
SITHGAM022
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Attend gaming machines
SITHGAM023
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Operate a TAB outlet
SITHGAM024
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Conduct Keno games
SITHGAM025
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Analyse and report on gaming machine data
SITHGAM026
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Deal Baccarat games
SITHGAM027
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Conduct Big Wheel games
SITHGAM028
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Deal Blackjack games
SITHGAM029
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Deal Poker games
SITHGAM030
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Deal Pontoon games
SITHGAM031
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Conduct Rapid Roulette games
SITHGAM032
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Conduct Roulette games
SITHGAM033
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Attend casino gaming machines
SITHGAM034
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Deal Caribbean Stud games
SITHGAM035
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Deal Casino War games
SITHGAM036
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Deal Mississippi Stud games
SITHGAM037
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Conduct Rapid Baccarat games
SITHGAM038
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Conduct Rapid Big Wheel games
SITHGAM039
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Deal Three Card Poker games
SITHGAM040
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Use hygienic practices for hospitality service
SITHIND005
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Source and use information on the hospitality industry
SITHIND006
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Work effectively in hospitality service
SITHIND008
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Plan and implement service of buffets
SITHKOP011
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Develop recipes for special dietary requirements
SITHKOP012
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Plan cooking operations
SITHKOP013
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Plan catering for events or functions
SITHKOP014
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Design and cost menus
SITHKOP015
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Select catering systems
SITHKOP016
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce cakes
SITHPAT011
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce specialised cakes
SITHPAT012
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce pastries
SITHPAT013
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce yeast-based bakery products
SITHPAT014
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce petits fours
SITHPAT015
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce desserts
SITHPAT016
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare and model marzipan
SITHPAT017
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce chocolate confectionery
SITHPAT018
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Model sugar-based decorations
SITHPAT019
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Design and produce sweet showpieces
SITHPAT020
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Package tourism products
SITTPPD012
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Coordinate and operate sustainable tourism activities
SITTPPD014
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Develop in-house recreational activities
SITTPPD015
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Research and analyse tourism data
SITTPPD016
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Access and interpret product information
SITTTVL001
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Sell tourism products or services
SITTTVL004
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide visitor information
SITXCCS010
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide lost and found services
SITXCCS012
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Provide club reception services
SITXCCS013
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Use a computerised booking system
SITXCCS017
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Prepare quotations
SITXCCS019
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Address protocol requirements
SITXCOM009
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Respond to a customer in crisis
SITXCRI003
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Process financial transactions
SITXFIN007
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Interpret financial information
SITXFIN008
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Use hygienic practices for food safety
SITXFSA005
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Participate in safe food handling practices
SITXFSA006
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Transport and store food
SITXFSA007
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Develop and implement a food safety program
SITXFSA008
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Recruit, select and induct staff
SITXHRM010
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage volunteers
SITXHRM011
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Monitor staff performance
SITXHRM012
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Receive, store and maintain stock
SITXINV006
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Purchase goods
SITXINV007
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Control stock
SITXINV008
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Conduct oral communication in a language other than English
SITXLAN008
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Read and write information in a language other than English
SITXLAN009
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Coordinate production of brochures and marketing materials
SITXMPR009
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Create a promotional display or stand
SITXMPR010
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Plan and implement sales activities
SITXMPR011
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Coordinate marketing activities
SITXMPR012
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Participate in cooperative online marketing initiatives
SITXMPR013
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Develop and implement marketing strategies
SITXMPR014
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Obtain and manage sponsorship
SITXMPR015
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Identify hazards, assess and control safety risks
SITXWHS006
Delivered by RTOsVaries by providerView unit
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